Recommended use
How NFC Support Agent should use ERP APIs
- Verify customer/user token through web-app/MCP authentication before any ERP lookup.
- Read first: product search, stock, customer profile, order history are safe read flows.
- Ask confirmation before writes: creating contact, follow-up, quotation, draft sale, address update.
- Human approval required: payments, refunds, returns, deleting records, final order confirmation, discounts, credit decisions.
- Respond safely: do not show secrets, full raw inventory, internal staff/admin data, or unapproved prices.